Privacy Policy
Coach Trésor is committed to protecting the privacy of its clients and visitors. This policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).
1. Data Controller
The data controller is:
Coach Trésor
Brussels, Belgium
Email: contact@coachtresor.com
2. Data Collected
We collect the following personal data:
- Identification data: first name, last name
- Contact details: email address, phone number (optional)
- Data related to your goals: information provided in contact forms regarding your wellness goals and availability
- Health data (with your explicit consent during coaching): nutritional assessment, sports history, specific conditions
3. Processing Purposes
Your personal data is collected and processed for the following purposes:
- Respond to your contact and appointment requests
- Provide our coaching services (nutrition, health, performance)
- Personalize your coaching according to your goals
- Manage customer relationships and monitor your programs
- Comply with our legal and regulatory obligations
- Improve our services (only with your consent)
4. Legal Basis for Processing
The processing of your data is based on:
- Your consent: when submitting contact forms
- Contract performance: to provide our coaching services
- Our legitimate interests: to improve our services
- Your explicit consent: for processing health data
5. Data Recipients
Your personal data is intended for:
- Coach Trésor and its authorized staff
- Expert partners (nutritionists, health professionals) only with your explicit consent
- Technical service providers: website host, email service (Formspree or equivalent)
No data is sold or transferred to third parties for commercial purposes.
6. Retention Period
Your data is retained for:
- Contact requests: 3 years from last contact
- Active clients: duration of contractual relationship + 5 years (accounting and tax obligations)
- Health data: legal retention period for medical records (minimum 30 years in Belgium) if applicable, otherwise deleted upon request
7. Your Rights
In accordance with GDPR, you have the following rights:
- Right of access: obtain a copy of your personal data
- Right to rectification: correct inaccurate or incomplete data
- Right to erasure: request deletion of your data
- Right to restriction: limit the processing of your data
- Right to portability: receive your data in a structured format
- Right to object: object to the processing of your data
- Right to withdraw consent: at any time
To exercise your rights, contact us at: contact@coachtresor.com
You also have the right to lodge a complaint with the Belgian Data Protection Authority (DPA).
8. Data Security
We implement all appropriate technical and organizational measures to protect your data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.
- Encrypted communications (HTTPS)
- Limited data access to authorized personnel only
- Secure hosting compliant with European standards
- Regular backups
9. Cookies
Our website currently does not use tracking or advertising cookies. Only technical cookies strictly necessary for website operation may be used.
10. Data Transfers Outside the EU
Your personal data is hosted and processed within the European Union. If we need to transfer data outside the EU (e.g., through certain service providers), we ensure appropriate safeguards are in place (standard contractual clauses, Privacy Shield, etc.).
11. Policy Changes
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with a new update date. We encourage you to review this page regularly.
12. Contact
For any questions regarding this privacy policy or the processing of your personal data, you can contact us:
- Email: contact@coachtresor.com
- Mail: Coach Trésor, Brussels, Belgium
Last updated: October 7, 2025